Free Shipping on US Orders Over $50

We're proud to offer free shipping on orders over $50 within the United States.

Processing Time

Orders are processed within 2-3 business days after payment is confirmed. You'll receive an order confirmation email immediately after placing your order.

Delivery Time

Once your order has shipped, delivery typically takes 14-18 business days. Delivery times may vary depending on your location and current carrier conditions.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. You can track your package using the Track Order page on our website or directly through the carrier's website.

Shipping Restrictions

Currently, we only ship within the United States. We do not ship to PO boxes or APO/FPO addresses at this time.

Lost or Delayed Packages

If your package hasn't arrived within the expected delivery window, or if it's marked as delivered but you haven't received it, please contact us at pawsandpalsshop@outlook.com. We'll work with the carrier to locate your package and ensure it reaches you.

Contact Us

Questions about shipping? Email us at pawsandpalsshop@outlook.com and we'll be happy to help.