Privacy policy

Privacy Policy

Last updated: September 6th, 2026

PERSONAL INFORMATION WE COLLECT: When you visit Paws & Pals Shop, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information."
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."


HOW DO WE USE YOUR PERSONAL INFORMATION: We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
  • Communicate with you via email or text-only messages.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site).
SHARING YOUR PERSONAL INFORMATION: We share your Personal Information with third parties to help us use your Personal Information, as described above.
  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: shopify.com
  • Google Analytics: We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: google.com
  • Fulfillment Partners: We share your name, shipping address, and phone number with our domestic third-party fulfillment partners solely to package and deliver your purchased items directly to you.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
 DATA RETENTION: When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS: The site is not intended for individuals under the age of majority in their local jurisdiction.
CHANGES: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at pawsandpalsshop@outlook.com or by text message using our business contact information below:
  • Trading Name: Paws & Pals Shop
  • State of Operation: Washington, USA
  • Text-Only Customer Support Line: (206) 866-7300
  • Registration Number (UBI): 606187821 001 0001